Information on the wearing of face coverings

The Regulation signed by Minister for Health Stephen Donnelly means that the requirement for public transport passengers to wear a face covering has full legal effect. As and from Monday 13th July authorised staff may refuse entry to a person who is not wearing a face covering. Authorised persons may also ask a passenger who refuses to wear a face covering to leave the vehicle.

NTA CEO Anne Graham said: “The clear and consistent message is that face coverings on public transport make journeys safer for passengers and for workers. This Regulation will increase people’s confidence in public transport and encourage more people back on to our buses, trams and trains.

These Regulations provide that members of the public who are 13 years old or older shall wear a face covering on public transport unless they have a reasonable excuse.

These are where:

(a) the person cannot put on, wear or remove a face covering – (i) because of any physical or mental illness, impairment, or disability, or (ii) without severe distress,

(b) the person needs to communicate with a person who has difficulties communicating (in relation to speech, language or otherwise)

(c) the person removes the face covering to provide emergency assistance or to provide care or assistance to a vulnerable person

(d) the person removes the face covering to avoid harm or injury, or the risk of harm or injury

(e) the person removes the face covering in order to, and only for the time required to, take medication.

The onus will be on a passenger to establish to the satisfaction of the relevant person that he or she has reasonable excuse.

Please note that face coverings are Mandatory on Local Link Services

Essential Travel only

We would like to ask that all intending passengers please avoid unnecessary Journeys.


If you do need to travel, then please take precautions to protect yourself and others whilst traveling.

See guidelines below.

Service Update 363 Tallow Dungarvan from Tuesday 2nd June 2020

Increased Daily Services

Diversions in Place

Tallow to Dungarvan Service Delayed Sat 25th April

Please note that due to a mechanical problem the 9.00 am service from Tallow  is currently running 20 minutes late.

Easter Monday Service Changes

Please note the following changes for Bank Holiday Monday 13th April

361 Ardmore – Dungarvan will operate the Sunday service timetable

363 Tallow – Dungarvan will operate the Sunday service timetable

364 Tallow – Fermoy, no services

367 Tramore – Dungarvan, no services

367a Dungarvan – Waterford City, no services

Local Link – Transport for those who need it most

1800 250 185 Waterford City and County Council Community Support Helpline

A dedicated community support helpline 1800 250 185 and  email contact has been established in Waterford City and County Council to assist at risk members of the public in accessing non-emergency and non-medical supports and advice during the current public health emergency. The confidential phoneline service is being established by the new COVID-19 Waterford Community Response Forum, which includes over a dozen agencies and organisations. The helpline is focused primarily on ensuring that vulnerable members of the community or those living alone can access deliveries of groceries, medicine and fuels. The role of the Forum is to ensure that there is a co-ordinated community response and to enable all voluntary statutory agencies to collaborate in support of our communities and particularly of our most vulnerable members.

Update on Customer Services Administrator Position with Local Link Waterford

Many people will be aware that we were in the process of filling the position of Customer Services Administrator immediately prior to the Coronavirus Covid 19 crisis. We would like to let all those that applied for the post know that we have postponed the process for a short time. We are holding all applications on file and will get back to you all as soon as is possible.

Thank you for your patience and understanding.

Stay Safe.



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